Getting started
Is there a free plan?
Yes. Every new account starts on the free tier, which includes a monthly token allowance and access to the public character library. No card is required.
Do I need to install anything?
No. The web app runs in your browser. Native iOS and Android apps are available from the download page if you prefer a mobile experience.
Characters and chats
Can I delete a conversation?
Yes. Open the conversation list, swipe or use the context menu and choose delete. Deleting a chat removes the cached history but does not affect your token balance.
Will my characters remember earlier chats?
Long conversations are summarised automatically so the character can stay in character without sending your entire history every time.
Account and billing
How do I change my password?
Go to Profile → Security, enter your current password and choose a new one. Passwords must be at least 8 characters and contain a number.
Which currencies do you support?
All plans and top-up packs are priced in US dollars. Local taxes are shown at checkout where applicable.
Can I get a refund?
Unused top-up packs can be refunded within 14 days of purchase. Please contact support with your order number.
Voice and knowledge
Which languages does voice output support?
Voice synthesis is available for all supported interface languages; per-language voice presets are listed on each character page.
How does the knowledge base work?
You can attach documents to a character you own. The content is chunked and embedded, then retrieved at answer time so replies stay grounded in your material.